LwEEs.com

I recently moved from a state to another within the Unites States of America and consequently got new numbers with different area code for my iPhone. When you transfer from states AT&T called this a relocation of service and they usually close your account and open a new one. In this process, AT&T reset your account and everything on it causing your voicemail to be reset as well.

After setting up my iPhone I noticed that my visual voicemail was not working on my iPhone 3G, I proceeded to call AT&T and they customer representative that helped me exhausted all possible options on his handbook before he decided to escalate the issue to tech support or whatever the next line of help for voicemail is. They reset my account a couple of times until the lady told me to reset the network settings on my phone and that did the trick.

The path to get to the network setting reset option is Settings>General>Reset>Reset Network Settings, the only thing you loose is any Wi-Fi network settings and its passwords. When you go back to the Visual Voicemail interface you can set it up normally without any issues. At least that worked for me, you should try it while on the phone with AT&T because they have to reset the voicemail as well so you can have a successful set up process.

Other than that, I had no problems transferring the lines, if you are relocating make sure you do a full back up of your iPhone on iTunes in the event your transfer is not as smooth as mine. If you have any questions, leave it on the comments section of this article, you never know if your questions can end up helping others in the community.